"FLEX-Integration" offers a fundamentally new approach to servicing the data center, based on its maintenance outsourcing. Our dispatch center is able to monitor the critical systems of your data center and to provide proactive forecasting of possible troubles. Instead of troubleshooting after the accident, we propose to monitor continuously the technical condition of critical components and to replace in advance those of them whose life is running out. Such an approach will minimize the risk of downtime and ensure trouble-free operation of key business processes in 365/24/7 regime.
The "FLEX-Integration" dispatch center working round-the-clock remotely monitors customers’ data centers: power supply and distribution systems, air conditioning and ventilation, controls the temperature, humidity and other parameters. Thus, the dispatch center operator monitors the situation in a data center and, if the controlled parameters exceed the norm, informs the customers about the potential problem. If necessary, the customer could contact the dispatch center engineer in "hot line" regeme and get advices.
Customers can also choose the extended set of the dispatch center services, providing not only a warning on abnormal situations, but also rapid response. Mobile teams of our engineers equipped with all the necessary tools and spare parts will quickly arrive to the object, isolate and eliminate the problem.